Next, select Take full control or View screen. Once the other user clicks Share Screen, the countdown timer will stop.ġ0. This is the blue button under the code they just entered. Then they will have to click Share screen.

You can tell them to open the app the same way that you did.ĩ. The other user will have to open Quick Assist and enter the code in the text box under Get assistance. They will also receive instructions on how to open Quick Assist, and how to share their screen.Ĩ. Wait for the other user to receive the code. Then you can paste that code in an email and send it to the other user.ħ. You can also click Copy to clipboard to instantly copy the code. Note: If you don’t know your username and password, visit the Microsoft account recovery page and enter the email address you think is associated with your account.Ħ. Sign in to your Microsoft account if prompted. You will see this blue button under Give assistance at the bottom of the window.ĥ. You can also hit Enter on your keyboard.Ĥ. Then type Quick Assist in the search bar.ģ. Click the magnifying glass icon in the bottom-left corner of your screen.Ģ.